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PROFESSIONAL CAR STORAGE SPECIALISTS

F A Q s

What happens if I can't get back to pick up my car on time?
If you want to alter the duration of the storage period in any way that is no problem, just email or telephone us to let us know of your change in plans.

Can I take my car out of storage for day trips?
Yes. We do ask you to give us 48 hours notice but whenever possible we try to accommodate customers requests.

Can I have my own mechanic maintain my car whilst in storage?
No owner or mechanic maintenance is allowed within the building. It may be possible for a visiting mechanic to work outside.

What is the largest size of vehicle that can be securely stored?
Our weekly tariff covers vehicles up to 17 feet in length; anything over this size is by quotation. There is a height restriction of 6ft 6ins.

What is the minimum/maximum amount of time I can store for?
There is no minimum / maximum storage period; some vehicles have been with us since 1992.

Should I do anything to prepare my car for storage?
No, just tell us of your storage requirements and we do it all for you.

How many people will have access to my car whilst in storage?
There is no unaccompanied owner access to the cars at any time. Only Carlines staff are allowed to move vehicles whilst in storage.

Who provides the lock and who holds the key for the storage area?
Security is controlled solely by Carlines.

How do I book a secure store for my vehicle?
Click here to contact Carlines car storage. Alternatively, Click here to request a booking form.

Are there any particular cars I cannot store securely?

Racing cars, motorcycles, tractors, camper vans, hard tops for sports cars and even a body shell awaiting restoration can be securely stored.

Can I leave my personal possessions in the car?

Many customers do leave personal possessions in their vehicles whilst in storage. There is no need to remove items of value although we do request that no food or perishable items remain in the cars.

Can you deliver my car to the airport?
We are very flexible and can arrange to transport the car or collect you from the airport or any other venue such as Goodwood or Brands Hatch.

Do you use carcoons?
As we operate micro processor controlled dehumidified storage we have found that these are of no added benefit.

What do I need to do about my insurance while my car is in storage?
Cars need to be insured for fire, theft and accidental damage whilst in store. If you intend to retain your insurance you should advise your existing broker / company that your vehicle is in secure storage with Carlines. Alternatively we can arrange cover through our insurance company for off road risk only.

Car Storage
We had a great time in the UK and many thanks for the efficiency of the drop off process - it really takes a huge amount of hassle and stress out of our visits knowing we have such a reliable arrangement. (Mercedes owner Sept 05)


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